Executive Assistant [Australia]

 

Employment Type

Permanent

Closing Date

25 May 2023 11:59pm

Job Title

Executive Assistant

Job Summary

As an Executive Assistant, you play an important role in providing professional, responsive and in confidence support to assigned Executives and their broader teams, in order to enable them to focus on their key priorities and to better focus on value-adding internal and external customer service needs. You thrive on adding great value for Telstra by ensuring timely and effective alignment of your Executives’ schedule to strategic and business priorities and presenting as a brand ambassador internally and externally.

Job Description

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work.
For you, that means a having career that grows with you, and working with a team powered by human connection that prioritises wellbeing and choice.

Here’s what you can expect from us

• Flexible working. Wherever you live, choose where, when, and how you work so you can be at your best.
• There when life happens. From Gender Affirmation Leave to Telstra’s Additional Leave Day, we give you time to spend away from work when you need it most.
• Pay for performance. We recognise outstanding contributions through our competitive incentive programs.
• Parental Leave. A gender-equal policy for all parent/s so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
• Unlimited learning. Level up your skills with access to 17,000 learning programs. Learn ‘on the job’ and achieve university credits towards degrees and Masters programs.
• Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.
• Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.

Make a difference
As part of Product and Technology, your mission will be simple: capture market value at scale by building products our customers love that are simple to experience, seamless to deliver, and are profitable to the core.

To attend a Telstra premises in certain states / territories, employees will be required to be vaccinated against Covid-19. This is to ensure the safety and wellbeing of our people and customers. Please speak to us if you have any questions about this based on your individual circumstances.

What you'll do
As an Executive Assistant, you play an important role in providing professional, responsive and in confidence support to assigned Executives and their broader teams, in order to enable them to focus on their key priorities and to better focus on value-adding internal and external customer service needs. You thrive on adding great value for Telstra by ensuring timely and effective alignment of your Executives’ schedule to strategic and business priorities and presenting as a brand ambassador internally and externally.

This is how you bring your role to life:

• Provide consistent, confidential and comprehensive executive support as required to your assigned Executives in the coordination of diary and schedule management, including attending relevant meetings and actioning of any related tasks and dictation

• Collaborate with members of the Executives’ broader teams and external stakeholders to provide support in aspects of event management, travel arrangements and accommodation for your assigned Executives and their teams, ensuring they are in line with Telstra’s policies and procedures

• Provide support to your assigned Executives in ensuring expense claims and leave requests occur in a timely manner and are handled as per Telstra’s policies and procedures

• Utilise sound judgement and knowledge of business units to professionally handle inbound calls, e-mails and other correspondence, ensuring that they are reviewed, actioned and filed in a timely and professional manner

• Participate in continuous improvement initiatives such as streamlining processes, eliminating unnecessary steps and using the best technology available to enhance the efficiency and effectiveness of your delivery in the role

• Collaborate with members of the Executives’ team to seek input to solve problems that arise, redirecting urgent issues and complaints to the most appropriate individuals, ensuring the relevant stakeholders and Executives are kept abreast of details or outcomes

• Take ownership for maintaining accurate and up to date files and documents, ensuring they are organised for quick retrieval of essential information

• Leverage sound interpersonal skills and knowledge of office administration to collaborate and guide members of your Business Unit in the delivery of adhoc tasks in line with Agile and the Telstra Ways of Working

• Explore alternatives when problem solving that gain the support and acceptance of all parties and maximise benefits to the organisation

What you need to succeed

To be successful in the role, you'll bring skills and experience in:

• 
  5+ years in the role preferably with technical team background experience
• Confidence in decision making
• Stakeholder management skills
• Office administration skills
• Integrity and discretion
• Time management and prioritisation
• Interpersonal skills
• Problem Solving
• Leadership skills
• Communication skills
• Project management and/or coordination
• Ability to work autonomously and within a team environment
  
  If you can help us add a positive impact to every Telstra customer’s experience, enjoy collaborating with different people and can handle challenge in any form, we want to hear from you!

 

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